Background

Every Crew Member. Every Port. On Board On Time.

CrewsLink coordinates crew embarkation and port transfer services seamlessly with your sailing schedules ensuring your crew is on board and ready, every voyage.

99%
On-Time Embarkation
37+
Airports Covered
Real-time
Schedule-Integrated
24/7
Operational Support
THE CHALLENGE

The unique challenges of cruise crew logistics

Seamless crew transfers require more than coordination they require anticipation.

Tight Embarkation Windows

Crew must be on board before departure. A missed transfer means a crew member misses the ship and that impacts operations for the entire voyage.

Multi-Port Complexity

Different ports, different cities, different local transport providers. Each turnaround is a logistical puzzle.

Sailing Schedule Integration

Ground transport must sync perfectly with arrival and departure times that shift with tides, weather, and port authority schedules.

Scale Across Fleets

Managing crew transfers for multiple vessels across multiple itineraries requires coordination that spreadsheets and phone calls can't handle.

HOW WE SOLVE IT

How CrewsLink Solves It

Built for the complexity of modern cruise operations.

Schedule-Integrated Transfers

Schedule-Integrated Transfers

CrewsLink syncs with your sailing schedules so ground transport is automatically coordinated with embarkation and disembarkation windows. No manual updates, no missed windows — just seamless logistics that move with your operations.

Multi-Port Network

Multi-Port Network

Our transport partner network covers major cruise ports across North America. One platform manages ground logistics regardless of which port your crew is transiting through. Consistency, reliability, and local expertise at every port.

Fleet-Wide Visibility

Fleet-Wide Visibility

Track crew transfers across your entire fleet from a single dashboard. Know exactly which crews have been picked up, who's en route, and who's on board. Real-time tracking means real-time control.

SLA & Performance Tracking

SLA & Performance Tracking

Track punctuality and service performance across ports and regions.

USE CASES

Every scenario, covered.

Crew Embarkation

Getting crew from airport to port on turnaround days, coordinated with flight arrivals and vessel schedules.

Mid-Voyage Transfers

Managing crew changes at interim ports, including connecting flights and ground transport.

Emergency Repositioning

When crew needs to be moved urgently due to illness, schedule changes, or operational needs.

CRUISE CREW TRANSPORTATION

Ready to streamline your crew port logistics?

Talk to our team about centralizing dispatch, visibility, and vendor coordination across your fleet.

Speak with a cruise operations expert

We'll respond within 1 business day.